CLASS AND PROGRAM REGISTRATION GUIDELINES

CLASS AND PROGRAM REGISTRATION GUIDELINES

Prior to registering for any activity at the MARJCC, accounts are carefully reviewed for any outstanding balances. Members should ensure that their account is up to date, as registrations will only be processed once any past-due balances have been settled.

To prioritize registration and access member rates on programs, membership must remain in good standing throughout the duration of the program. If a membership is paid in full and expires during the program period, members must leave a credit card on file or EFT details for automatic renewal.

Enrollment in programs requires payment of fees or deposits, and registration is not considered complete until these financial obligations are met. If a payment is declined, enrollment in the program or activity will not be processed. It is important to ensure your child is registered for each class in advance, even during the tryout period (if applicable), as non-registration or placement on a waiting list will not allow participation in the class.

While most programs are exclusively open to MARJCC members, non-members may also participate in specified classes and programs as indicated, however they will not have priority registration.

Registration can be completed online or in person. Please note that the MARJCC does not accept registrations over the telephone.

PAYMENT METHODS:

The MARJCC offers the convenience of accepting credit cards, electronic bank drafts (EFT), cash or checks. Cash and checks payments must be made in person to our Membership Services Department, Accounting Department or Tennis Desk.

Membership and program enrollments that allow installment payments must be made with credit cards or EFT.

Please note that for individuals choosing to pay for programming or membership using a credit or debit card, a non-refundable 3% convenience charge will be applied.

If you need to update your credit card information or EFT details, you can do so online through your MARJCC account or by contacting the Accounting Department. Please make sure to provide these updates in writing to the Accounting Department at [email protected].

Please make all payments at the Tennis Desk, Membership Services Department, or Accounting Department. MARJCC staff are not permitted to accept direct payments.

A $35 fee for returned checks/EFT and a $20 fee for declined credit cards will be applied.

The MARJCC reserves the right to cancel any class or program due to insufficient member registration, and the payment will be refunded.

The MARJCC retains the discretion to deny class participation in cases where there are outstanding balances.

 

 

ONLINE REGISTRATION

You may access online registration from our website, www.marjcc.org. Members must set up an account and update all information to register online.

If you have not already created an account, please click on the following link: https://marjcc.org/create-account/

For “members only” programs, before registering, please ensure your MARJCC membership is current through the session of the selected program. Our member software will recognize your membership category and reflect the fee(s) for the program(s) accordingly.

 

Please contact the Membership Services Department for assistance with these transactions and any other registration functions that cannot be completed online.

PAYMENT FOR PRIVATE LESSONS/PERSONAL TRAINING

Per MARJCC policy and insurance purposes, payment arrangements for all personal training and private lessons at the MARJCC must be processed through the Membership Services Department or through MindBody App. MARJCC membership is required.

 

Only approved personnel and independent contractors employed by the MARJCC are eligible to provide personal training and private instruction.

 

PROGRAM(S) REFUNDS & CREDITS POLICIES

To receive a full program refund for the Annual and Fall/ Spring Session, a written request must be submitted by the end of the second week of the Annual Session and/or by the end of the first week for the Fall/ Spring Session.   After this period, refund requests will be issued as a credit on your MARJCC account after prorating the attended or passed classes and deducting a processing fee ($45), and uniform (if it is the case).

Refunds or credits do not apply to all programs.   No Refunds or Credits will be issued for deposits, programs requiring tryouts, travel teams, and sold-out programs.

No refunds/credits will be granted for weather-related cancellations. Whenever possible, makeup classes will be scheduled.  Make up classes, if possible, will be arranged during the same session that were missed.

No credits or refunds are provided for absences, including medical reasons. – Make up classes will be provided when possible

In House Leagues do not have “try-out period”. To be eligible for a credit/refund, participant should request the drop before the season starts, or teams are announced.

 

Mini-Camp: To be eligible to cancel enrollment in a minicamp and receive a credit, participant must notify the MARJCC at least the Wednesday prior to the minicamp start date. Please note that even in the event of a child falling ill on the start day, CREDITS will not be provided.

School Day Out: To be eligible to cancel enrollment in a “school day out” and receive a credit participant must notify the institution at least 48 HOURS prior to the program start date. Please note that even in the event of a child falling ill on the start day, CREDITS will not be provided.

Some departments, events, trips, and Summer Camp have their own policies.

No Refunds or Credits will be issued for “Annual Programs” and Fall Session after November 30th and Spring Session after April 30th.

 

Credits, if issued, expire one year from the date of issue.

We would want to remind everyone that each of us must adhere to the established protocols to minimize the risk of spreading COVID-19.  We love seeing you at the J, but please stay home and monitor symptoms for 14 days:

  • if you are experiencing any symptoms related to COVID-19, or
  • if you have come into direct contact with anyone who has tested positive for COVID-19, or
  • if anyone in your household is experiencing symptoms of COVID-19, or
  • if anyone in your household has come into direct contact with someone who has tested positive for COVID-19

Thank you in advance for your support.